Tuesday, March 09, 2010
By E-mail | By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Subscription Orders
How to Order
Online: Click here to go to Radiant’s online subscription page.
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Gift Subscriptions
Treat a friend to Radiant! Click here to go to Radiants’s online gift page.
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Pricing
The basic annual rate for Radiant is 4 issues for $12.00 in the U.S. For Canada the rate is 4 issues for $16.00 and the foreign subscription rate is 4 issues for $21.00.
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General Information
Privacy
To view our privacy policy, click here.
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Free Gifts
Radiant regrets that free gifts are not automatically included with all subscription orders.
If your subscription order included a free gift, please note that gifts are usually sent upon receipt of payment. Once payment has been received, your free gift will be shipped. If you have already sent your payment, click here to see if the payment has been received and credited to your account. If you would like to pay in full with your credit card, please click here.
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Letters to the Editor
Please read the editorial guidelines here. You can reach our editor at cara@relevantmediagroup.com or via mail at Radiant Magazine, 1220 Alden Road, Orlando, FL 32803. Letters may be edited for purposes of clarity or length.
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Back Issues
Back issues are not considered part of a subscription order. However, available back copies can be purchased from the following address:
Radiant Magazine, 1220 Alden Road, Orlando, FL 32803
Or call, 877-881-0173 x 620. Please note that there are different availabilities depending on the issue and consumer demand. The price per back issue is $2.98 + $3.20 priority mail shipping. All single copy orders must be paid at the time of order. Please include with your order the name of the magazine, exact cover date of the issue, and number of copies that you wish to order.
Single copies of our past print issues are also available for sale online here.
Back to Top
Permissions and Reprints
Radiant magazine will allow up to 100 consecutive words of any article appearing in Radiant magazine (print) to be reprinted, as long as each brief contains the headline from the article, the author’s name, and names Radiant magazine as the source. At this time, Radiant does not grant permission to reprint full articles.
There's no need to request permission to make copies and distribute articles that have appeared in Radiant magazine. Single copies of our past print issues are available for sale online here.
Back to Top
Special Offers
Subscriber’s Advantage Automatic Renewal Program
"Subscriber’s Advantage Automatic Renewal Program" is a hassle-free subscription program in which we automatically continue your service without sending you renewal notices. You are always in control of your subscription and may cancel at any time.
Back to Top
Manage Your Account
Account Status
Not sure when your subscription expires? If your payment has been received? Click here to check your account status online. As always, if you do not find the information you are looking for, please call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us by clicking here.
Back to Top
Change Your Address
US and Canadian subscribers:
You can quickly and easily change your address online by clicking here. You may also contact us by calling 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us by clicking here.
If you are moving abroad, you will be transferred to the appropriate International edition. Your term of service will be prorated based upon the value of the remaining service. Please call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us by clicking here regarding your change of address.
Back to Top
Check Your Payment Status
If you would like to pay your bill in full using your credit card, click here to go to our secure payment page. You may also call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) if you prefer to pay over the phone.
Payments may also be mailed to:
Radiant Magazine
P.O. Box 11688
St Paul MN 55111
If you would like to check your payment status, please click here.
If you have already paid your bill, but are still receiving invoices, please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than two weeks since you sent your payment, please disregard any invoices that you receive, as we may be unable to intercept them in the mail. If it has been more than two weeks since you remitted payment, please contact us.
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
If you ordered through an agent (such as EBSCO, Magazines.com, or Subscription Services of America), please check with the agent to ensure that your order was received and processed. The agent will handle all customer service issues.
Back to Top
Find Out When Your Subscription Expires
If you would like to find out when your subscription expires, click here.
Back to Top
Renew Your Subscription
To renew your subscription online, click here.
As always, if you have further questions regarding your subscription, call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us.
Back to Top
Cancel Your Subscription
You may cancel your subscription online by clicking here.
If you canceled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have canceled, please ignore them.
You can also call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us. We will promptly stop your service and issue a refund for any unmailed copies.
Back to Top
Report Missed or Damaged Issues
If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with the post office to see if the magazine arrives in good condition. If it does not, then please contact us.
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Radiant's delivery window is seven to three days before the cover date. Even if your magazine usually arrives earlier, it should not be considered late or missed until the cover date. Factors that could delay delivery are severe weather and unforeseen technical difficulties.
If you have missed an issue, we may have an incorrect address on file. Please click here to verify your address. Your magazine may also have stopped being delivered due to nonpayment. Click here to check the payment status on your account.
If none of these explanations apply, please contact us to report the missed issue. Your subscription will be extended to make up for the missed issue.
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Back to Top
Temporarily Stop Your Subscription
If you will be out of town for a while, or would like to temporarily stop your subscription for any reason, please click here. You may also contact us by e-mail or phone:
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Back to Top
Stop Delivery of Duplicate Issues
If you are receiving duplicate copies of Radiant, please click here to correct the problem. You may also contact us by e-mail or phone:
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Back to Top
How to Order
Online: Click here to go to Radiant’s online subscription page.
Back to Top
Gift Subscriptions
Treat a friend to Radiant! Click here to go to Radiants’s online gift page.
Back to Top
Pricing
The basic annual rate for Radiant is 4 issues for $12.00 in the U.S. For Canada the rate is 4 issues for $16.00 and the foreign subscription rate is 4 issues for $21.00.
Back to Top
General Information
Privacy
To view our privacy policy, click here.
Back to Top
Free Gifts
Radiant regrets that free gifts are not automatically included with all subscription orders.
If your subscription order included a free gift, please note that gifts are usually sent upon receipt of payment. Once payment has been received, your free gift will be shipped. If you have already sent your payment, click here to see if the payment has been received and credited to your account. If you would like to pay in full with your credit card, please click here.
Back to Top
Letters to the Editor
Please read the editorial guidelines here. You can reach our editor at cara@relevantmediagroup.com or via mail at Radiant Magazine, 1220 Alden Road, Orlando, FL 32803. Letters may be edited for purposes of clarity or length.
Back to Top
Back Issues
Back issues are not considered part of a subscription order. However, available back copies can be purchased from the following address:
Radiant Magazine, 1220 Alden Road, Orlando, FL 32803
Or call, 877-881-0173 x 620. Please note that there are different availabilities depending on the issue and consumer demand. The price per back issue is $2.98 + $3.20 priority mail shipping. All single copy orders must be paid at the time of order. Please include with your order the name of the magazine, exact cover date of the issue, and number of copies that you wish to order.
Single copies of our past print issues are also available for sale online here.
Back to Top
Permissions and Reprints
Radiant magazine will allow up to 100 consecutive words of any article appearing in Radiant magazine (print) to be reprinted, as long as each brief contains the headline from the article, the author’s name, and names Radiant magazine as the source. At this time, Radiant does not grant permission to reprint full articles.
There's no need to request permission to make copies and distribute articles that have appeared in Radiant magazine. Single copies of our past print issues are available for sale online here.
Back to Top
Special Offers
Subscriber’s Advantage Automatic Renewal Program
"Subscriber’s Advantage Automatic Renewal Program" is a hassle-free subscription program in which we automatically continue your service without sending you renewal notices. You are always in control of your subscription and may cancel at any time.
Back to Top
Manage Your Account
Account Status
Not sure when your subscription expires? If your payment has been received? Click here to check your account status online. As always, if you do not find the information you are looking for, please call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us by clicking here.
Back to Top
Change Your Address
US and Canadian subscribers:
You can quickly and easily change your address online by clicking here. You may also contact us by calling 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us by clicking here.
If you are moving abroad, you will be transferred to the appropriate International edition. Your term of service will be prorated based upon the value of the remaining service. Please call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us by clicking here regarding your change of address.
Back to Top
Check Your Payment Status
If you would like to pay your bill in full using your credit card, click here to go to our secure payment page. You may also call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) if you prefer to pay over the phone.
Payments may also be mailed to:
Radiant Magazine
P.O. Box 11688
St Paul MN 55111
If you would like to check your payment status, please click here.
If you have already paid your bill, but are still receiving invoices, please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than two weeks since you sent your payment, please disregard any invoices that you receive, as we may be unable to intercept them in the mail. If it has been more than two weeks since you remitted payment, please contact us.
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
If you ordered through an agent (such as EBSCO, Magazines.com, or Subscription Services of America), please check with the agent to ensure that your order was received and processed. The agent will handle all customer service issues.
Back to Top
Find Out When Your Subscription Expires
If you would like to find out when your subscription expires, click here.
Back to Top
Renew Your Subscription
To renew your subscription online, click here.
As always, if you have further questions regarding your subscription, call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us.
Back to Top
Cancel Your Subscription
You may cancel your subscription online by clicking here.
If you canceled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have canceled, please ignore them.
You can also call 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign) or e-mail us. We will promptly stop your service and issue a refund for any unmailed copies.
Back to Top
Report Missed or Damaged Issues
If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with the post office to see if the magazine arrives in good condition. If it does not, then please contact us.
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Radiant's delivery window is seven to three days before the cover date. Even if your magazine usually arrives earlier, it should not be considered late or missed until the cover date. Factors that could delay delivery are severe weather and unforeseen technical difficulties.
If you have missed an issue, we may have an incorrect address on file. Please click here to verify your address. Your magazine may also have stopped being delivered due to nonpayment. Click here to check the payment status on your account.
If none of these explanations apply, please contact us to report the missed issue. Your subscription will be extended to make up for the missed issue.
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Back to Top
Temporarily Stop Your Subscription
If you will be out of town for a while, or would like to temporarily stop your subscription for any reason, please click here. You may also contact us by e-mail or phone:
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Back to Top
Stop Delivery of Duplicate Issues
If you are receiving duplicate copies of Radiant, please click here to correct the problem. You may also contact us by e-mail or phone:
By E-mail
By Phone: 1-888-387-5290 (US) or 1-651-251-9696 (Canada & Foreign)
Back to Top